A global digital marketing firm with teams using various tools daily-PDF editing, OCR, short URL creation, AI writing, media downloads- faced fragmented workflows, high costs, and productivity bottlenecks.
Core Problems
Multiple tool subscriptions, inconsistent user experience, high risk of data leaks; access instability (blocked services, expired tools) disrupted delivery timelines.
Situation
As the company scaled into Eastern Europe, onboarding new hires became harder. Leadership sought to centralize tools, unify access, and cut redundant software spending.
Hongthai’s Solution
Built a private online tool suite integrating over 10 core functions (PDF, OCR, short links, AI writing, video tools, etc.)
Enabled SSO login with role-based access control across teams
Developed AI plugins for translation, OCR, summarization, rewriting, keyword extraction
Implemented security audit logs and exportable activity history
Provided API support for custom integration with client’s own internal systems
Results
-78%
Reduction in tool switching frequency per user per day
+210%
Increase in core tool response speed
4.8/5
Internal user satisfaction score
$42,000+
Estimated annual savings from improved tool efficiency
